Greenwoods by Aldar · Independent site

Privacy Policy

Last updated: 14 October 2026

This policy explains what personal data aldargreenwoods.ae collects, why, and the choices you have. This is an independent information and enquiry website about Greenwoods by Aldar. It is not the official website of Aldar Properties PJSC and is not operated or endorsed by Aldar.

1. Who we are

In this policy, "we", "us" and "our" mean the operator of aldargreenwoods.ae (the "website"). We decide how the personal data collected through this website is used.

We are not Aldar Properties PJSC or any of its subsidiaries, and we do not act on Aldar's behalf.

2. Information we collect

Information you give us when you send an enquiry or register interest:

Your name, phone or WhatsApp number and email address
The home type, budget, financing preference or purpose you select
Any message you write to us

Information collected automatically when you visit:

Technical data such as your IP address, browser type, device and the pages you view, recorded in our hosting server logs
Cookies and similar technologies, described in section 7

Please do not send us sensitive personal data (for example health, religious or financial account details) through the website.

3. How we use your information

To reply to your enquiry and send the information you asked for, such as brochures, price lists, floor plans and launch updates when they become available
To contact you by phone, WhatsApp or email about Greenwoods by Aldar and, if you agree, similar properties
To run, secure and improve the website
To meet legal, regulatory and record-keeping obligations

We only send marketing messages where you have asked for them or agreed to receive them, and you can opt out at any time.

4. Legal basis

We process your personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and other applicable law. We rely on your consent when you submit a form, on the steps needed to respond to your request, on our legitimate interest in running and protecting the website, and on legal obligations where they apply.

5. Who we share it with

We do not sell your personal data. We share it only where needed for the purposes above:

Licensed real estate brokers or sales agents in the UAE who help answer your enquiry
Service providers that host the website, store form entries and deliver emails, under confidentiality obligations
Authorities, courts or regulators where the law requires it

6. Third-party services

The website uses WordPress and plugins that store form entries on our own hosting. Fonts are loaded from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google. Links to other websites, including Aldar's, are governed by those websites' own policies.

7. Cookies

We use cookies that are needed for the website to work, for example to remember that a popup has been closed or to keep the enquiry form secure. We do not currently use advertising or tracking cookies. If we add analytics or advertising tools, we will update this policy and ask for your consent where the law requires it. You can block or delete cookies in your browser settings, though some features may then stop working.

8. How long we keep it

We keep enquiry data for as long as needed to respond to you and follow up on your interest, and for no more than 24 months after our last contact with you, unless the law requires us to keep it longer. Server logs are kept for a limited period for security.

9. Your rights

Subject to applicable law, you can ask us to:

Tell you what personal data we hold about you and give you a copy
Correct inaccurate or incomplete data
Delete your data or restrict how we use it
Stop sending you marketing messages
Withdraw your consent at any time, without affecting earlier processing

To make a request, send us a message through the enquiry form on this website and mention "Privacy request". We will respond within 30 days and may need to confirm your identity first.

10. Security

We use reasonable technical and organisational measures to protect your data, including encrypted (HTTPS) connections. No website is completely secure, so we cannot guarantee absolute security.

11. International transfers

Some service providers may store or process data outside the UAE. Where this happens, we take steps to make sure your data receives an adequate level of protection as required by UAE law.

12. Children

This website is intended for adults interested in buying property. We do not knowingly collect personal data from anyone under 18.

13. Changes to this policy

We may update this policy from time to time. The latest version is always on this page, with the date at the top. Please also read our Terms & Conditions.

14. Contact

For any question about this policy or your personal data, contact us through the enquiry form on this website.

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